NetFlare Privacy Policy
Effective Date: 4 September 2024
Introduction
At NetFlare, your privacy is important to us. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information in compliance with U.S. privacy laws and regulations. By using our services, including our website and drone operations, you agree to the collection and use of information in accordance with this policy.
1. Information We Collect
We may collect the following types of personal information:
- Contact Information: Name, email address, phone number, mailing address.
- Payment Information: Credit card or bank account details (only when processing transactions).
- Drone Operation Data: Images, videos, and other data captured by our drones during aerial photography or videography services.
- Technical Data: Information such as IP address, browser type, operating system, and usage data collected from visits to our website.
- Geolocation Data: GPS data related to drone operations, as well as your physical location when using our services.
2. How We Use Your Information
The information we collect is used for the following purposes:
- To Provide Services: To deliver the drone services you request, including capturing and delivering aerial photography and videography.
- Customer Support: To respond to your inquiries, handle complaints, or process refunds.
- Marketing: With your consent, we may send newsletters, promotions, or other marketing materials from time to time.
- Payment Processing: To process payments for services rendered.
- Compliance with Laws: To comply with applicable legal requirements, such as FAA regulations for drone operations and data retention policies.
3. How We Share Your Information
We do not sell, rent, or trade your personal information. However, we may share your information in the following situations:
- Service Providers: We may share your data with third-party service providers who assist with payment processing, data storage, or marketing. These providers are required to protect your information.
- Legal Obligations: We may disclose personal information if required by law, regulation, or legal process (e.g., a court order or government inquiry).
- Business Transfers: In the event of a merger, acquisition, or asset sale, your personal data may be transferred to a new owner.
4. Data Security
We implement appropriate security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. These measures include encryption, firewalls, and secure data storage practices.
However, no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to protect your personal data, we cannot guarantee absolute security.
5. Your Privacy Rights
You have the following rights regarding your personal information:
- Access: You may request access to the personal information we have collected about you.
- Correction: You may request to correct or update inaccurate or incomplete information.
- Deletion: You may request that we delete your personal information, subject to certain legal requirements.
- Opt-Out of Marketing: You may opt-out of receiving marketing communications from us at any time by clicking the "unsubscribe" link in our emails or contacting us directly.
6. Cookies and Tracking Technologies
Our website uses cookies and similar tracking technologies to enhance your browsing experience and collect technical data. You can control the use of cookies through your browser settings.
7. Children's Privacy
Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us, and we will take steps to delete the information.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will post the updated policy on our website with the effective date. Your continued use of our services after any changes indicates your acceptance of the updated policy.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or how your personal information is handled, please contact us at:
NetFlare
Email: contact@netflare-drones.com
Phone: 904.667.3599
To opt-out, reply STOP.
This Privacy Policy is designed to ensure compliance with U.S. privacy laws, including the Federal Trade Commission (FTC) guidelines, the California Consumer Privacy Act (CCPA) if applicable, and FAA regulations for drone operations.
